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Quilt-Addicts Delivery Policy
Effective: January 1, 2002

We endeavour to dispatch orders within 10 working days of receipt of order. Excepting where goods are out of stock, in which case we will contact the client by email and advise the expected delivery time, normally no more than 3 weeks.

If client would prefer an alternate item may be offered rather than wait.

All transaction on this site will be done in Australian dollars.

Quilt-Addicts Returns Policy
Effective: January 1, 2002

  • Patterns can not be returned.
  • If there are any missing pieces, please contact Quilt-Addicts with the following information: Your name, date of purchase, Kit name, description of fabric (i.e. colour and print), size and or shape.
    If Quilt-Addicts believes the information to be genuine, the missing pieces will be posted within 5 working days.
  • Any accessories found to have manufacturing defects will be replaced at no charge.
  • All claims must be approved for return prior to the return of the goods.
  • Claims for faulty stock must be reported to "Quilt-Addicts" within three (3) days of the receipt of the order.
  • Any discrepancy (pricing, quantity, taxes etc) should be reported to us immediately.
  • This will ensure prompt corrective action on our part.
  • A copy of the relevant invoice must accompany returned items.
  • If you have any questions about the return of your item, please e-mail us Be sure to include your order details and e-mail address with any correspondence.
 

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